Coverage for every Mac, Apple Studio Display, iPhone, and iPad
AppleCare for Enterprise includes flexible service options, priority onsite services, and as fast as next-business-day device repair or replacement.
Global onsite hardware service
You can choose to get onsite service at your location, as fast as the next business day, or you can get service at any Apple Authorized Service Provider across Apple’s worldwide network.
Additional device repair or replacement
Besides on-site hardware coverage, you have the option to repair a maximum of 4 percent of your covered Mac computers or Apple-branded displays, or up to 10 percent of your covered iPad or iPhone devices, without incurring any additional fees.
Support for end users
AppleCare for Enterprise can reduce the workload of your internal help desk by offering round-the-clock, unlimited technical support for your end users. This support extends to a range of areas, including Apple hardware and operating systems and Apple applications.
IT department support
Within AppleCare for Enterprise, AppleCare Help Desk Support is incorporated, offering limitless telephone technical support. This support encompasses hardware and software diagnosis, troubleshooting, and the isolation of issues specifically related to Apple-based solutions.
AppleCare OS Support
Additional IT support is available by purchasing AppleCare OS Support.
