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Product description
Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.
Specifications
General
| Product code | 732-34913 |
| Brand | DELL |
| EAN | 732-34913 |
| Service & Support / Type | Extended service agreement |
| Service & Support / Full Contract Period | 2 |
| Service & Support / Location | On-site |
| Service & Support / Service Included | Parts and labour |
| Product Line | Dell |
| Model | Mission Critical |
| Brand | Dell |
| Manufacturer | Dell |
| Verpakte hoeveelheid | 1 |
| Miscellaneous / Pricing Type | After-Point-Of-Sale (APOS) |
| Service & Support / Response Time | 4 hours |
| Service & Support / Repair Time | 6 hours |
| Equipment / Class of Equipment | Servers |