Lenovo Premier Support Upgrade - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for ThinkPad P14s Gen 3 21AK, 21AL, P15v Gen 3 21D9, T15p Gen 3 21DB

Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users. Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution. You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.