Dell Upgrade from 1Y Basic Onsite to 3Y Basic Onsite - Extended service agreement - parts and labour - 2 years (2nd/3rd year) - on-site - business hours / 5 days a week - response time: NBD - for G3, Inspiron 14 54XX, 15 55XX, 16 5620, 53XX, 54XX, 54XX 2-in-1, 55XX, 5770

Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.