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Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-X78-0002
Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-X78-0002
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Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-X78-0002
Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-X78-0002

Brocade Premier Direct Support 4-Hour Onsite - Extended service agreement (renewal) - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-X78-0002

Product nr. X78-SVS-RP4OS-1
Brand: BROCADE

Product description

Brocade Premier Support is the highest level of support offered by Brocade. It includes all the offerings of Brocade Essential Support in addition to a Support Account Manager (SAM), a Premier account profile, quarterly support reviews, unlimited use of the Activity Quality Process, priority access to Brocade Technical Support expertise and accelerated escalation management, premier monitoring for SAN devices, network health checks, and firmware upgrade services.

Specifications

General
Product code X78-SVS-RP4OS-1
Brand BROCADE
EAN X78-SVS-RP4OS-1
Service & Support / Type Extended service agreement (renewal)
Service & Support / Full Contract Period 1
Service & Support / Location On-site
Service & Support / Service Included Parts and labour
Product Line Brocade Premier Direct Support
Model 4-Hour Onsite
Brand Brocade
Manufacturer Broadcom
Verpakte hoeveelheid 1
Service & Support / Response Time 4 hours
Equipment / Class of Equipment Complicated network devices