Brocade Essential Direct Support 4-Hour Onsite - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for P/N: BR-X68-0001, BR-X68-0002

Brocade thoroughly understands the advanced level of technical support required for maintaining large networked storage environments. Brocade has the expertise to help ensure maximum availability of mission-critical Storage Area Network (SAN), Channel Extension, and File Area Network (FAN) resources in these complex, multi-vendor environments. Brocade Direct Support provides a flexible and cost-effective approach to ongoing maintenance for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers. Through Brocade Direct Support, customers have a single support contact for all Brocade hardware and software, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.