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Product description
Dell's ProSupport upgrade offers a comprehensive service agreement that ensures your servers are always running efficiently. With a full 5-year contract period, this plan covers parts and labor with on-site service, promising a next business day response. The service is available 10 hours a day, 5 days a week, providing reliable support during working hours. For issues that arise outside of the typical business schedule, Dell offers 24/7 technical support. This includes phone consulting, web support, access to a web knowledge base, remote diagnosis, and email consulting, ensuring that help is always just a call or click away. Upgrade your server support with Dell and enjoy peace of mind knowing that expert assistance is available around the clock.
Specifications
General
| Product code | PR7725_5OS5PS |
| Brand | DELL |
| EAN | PR7725_5OS5PS |
| Service & Support / Type | Extended service agreement |
| Service & Support / Full Contract Period | 5 |
| Service & Support / Location | On-site |
| Service & Support / Service Included | Parts and labour |
| Product Line | Dell |
| Model | Upgrade from 5Y Next Business Day to 5Y ProSupport |
| Brand | Dell |
| Manufacturer | Dell |
| Verpakte hoeveelheid | 1 |
| Service & Support / Response Time | Next business day |
| Equipment / Class of Equipment | Servers |